Professor Bruno quoted in Business Insider: “DoorDash is paying people to load its delivery robots. It points to a shortcoming of automation”

“While loading an order only takes a few minutes, restaurants that receive lots of robot-delivered orders might have an incentive to outsource the task to DoorDash, said Robert Bruno, a professor of labor and employment relations at the University of Illinois Urbana-Champaign.

DoorDash’s gig workers, who are independent contractors, don’t receive the same employee benefits and hourly pay rate that most restaurant workers do, Bruno said.”

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